Website: http://backtonewheights.com
Email: [email protected]

PRIVACY POLICY

Privacy Policy

Effective Date: July 10, 2026
Website: http://backtonewheights.com
Email: [email protected]

1. Introduction

Back to New Heights ("Company," "we," "our," or "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including marketing, consulting, and web design services. By using our website, you agree to this Privacy Policy.

2. Information We Collect

Personal Information
We may collect personal information you voluntarily provide, including: Name, Email address, Phone number, Business name and details, Project or service-related information.

Automatically Collected Information
When you visit our website, we may collect: IP address, Browser type and version, Device type, Pages visited and time spent, Referring URLs.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance, analyze traffic, and support marketing efforts. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information to: Provide marketing, consulting, and web design services, Respond to inquiries and communicate with you, Deliver proposals, contracts, and services, Improve website functionality and user experience, Send updates, promotions, or service-related communications, Maintain internal records, Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on: Consent - when you voluntarily provide information, Contractual necessity - to provide requested services, Legitimate interests - to operate and improve our business, Legal obligations - to comply with applicable laws.

5. How We Share Your Information

We do not sell your personal information. We may share information with: Service providers (hosting, analytics, CRM, email platforms), Business partners assisting in service delivery, Legal authorities if required by law, Parties involved in a business transfer, merger, or acquisition. All third parties are required to protect your information.

6. Your Privacy Rights (GDPR & CCPA)

EU/EEA Residents (GDPR Rights)
You have the right to: Access your personal data, Correct inaccurate information, Request deletion of your data, Restrict or object to processing, Request data portability, Withdraw consent at any time.

California Residents (CCPA Rights)
You have the right to: Know what personal data we collect and how it is used, Request deletion of your data, Opt out of the sale of personal data (we do not sell data), Receive equal service when exercising your rights. To exercise your rights, contact us at: [email protected].

7. Data Retention

We retain personal information only as long as necessary to: Provide services, Comply with legal obligations, Resolve disputes, Enforce agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party tools such as analytics or advertising platforms. We are not responsible for their privacy practices. Please review their policies.

10. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website means you accept the updated policy.

13. Contact Information

14. Consent

By using our website, you consent to this Privacy Policy.

© 2026 Back to New Heights. All rights reserved.